Terms and Conditions

Effective January 1, 2026

First Choice South Whittier Concrete, concretesouthwhittier.com, sales@concretesouthwhittier.com

Accepting these terms

These terms cover your use of this website and any work you hire First Choice South Whittier Concrete to do. By browsing the site, asking for an estimate or approving a job with us, you agree to them. If you don't agree, please don't use the site or book work with us.

In these terms, "we", "us" and "our" mean First Choice South Whittier Concrete. "You" means the person using the site or the property owner who hires us. A signed estimate or written contract for your job sits alongside these terms, and where the two differ, the written agreement for your job wins.

What we do

We're a concrete contractor in South Whittier, CA. We pour driveways, patios, sidewalks, steps, pool decks, garage floors, footings and foundations, and we also do decorative and stamped concrete, retaining walls and concrete cutting. You can read more about our crew on our About page and browse our services from the home page.

What the site says about our services is general information. The exact work on your property, including the size, thickness, finish and materials, is whatever we write into your estimate or contract. We can turn down or end any job we can't do safely or properly, and we'll tell you why.

Estimates and pricing

Estimates are free, done on site and obligation-free. An estimate is our best price for the work we can see and measure that day, and it stays good for the period written on it, so prices for concrete, steel and other materials can change after that.

Some conditions only show up once the old slab is broken out or the ground is dug, such as soft or wet soil, buried debris, roots or old concrete under the surface. If we find something that changes the work or the price, we stop, explain it to you and get your approval in writing before we go ahead. We don't add charges you haven't agreed to.

Scheduling, weather and cancellation

We set your start date when you approve the estimate. Concrete depends on the weather and on the ground being ready, so rain, extreme heat, supplier delays or problems found during prep can push the pour back. When that happens, we'll call you, explain why and set a new date as soon as we can.

You can cancel or reschedule by calling us before work starts. If we've already ordered special materials or scheduled a concrete delivery for your job, you may owe what we can't cancel or return, and your contract will say how that works. Once forms are set or concrete is poured, the job can't be undone, so please raise any changes before then.

Your part of the job

You agree to give our crew safe access to the work area and to tell us about anything we can't see, such as sprinkler lines, buried pipes, drainage, septic parts or known problems with the ground. You're responsible for knowing where your property lines are and for getting any approval your HOA requires before we start.

New concrete needs time to cure, which is the wait while it hardens and gains strength. We'll tell you when you can walk on it and when you can drive on it, and following that timing is up to you, because traffic too early is one of the most common causes of damage to a new slab.

Payment

Your estimate or contract lists the price, any deposit and when each payment is due. Unless it says otherwise, the balance is due when the work is finished. Any deposit we ask for will follow California's limits for home improvement work.

If a payment is late, we may pause work until it's paid. Unpaid balances may carry the late charges written in your contract, and we may use the collection and lien rights California law gives contractors.

Our work and what isn't covered

We stand behind our work, and if something isn't right, call us and we'll come look at it. Any written warranty for your job is the one in your contract, and it applies only to the work we did.

Concrete is a natural material, and some things about it can't be promised. Small hairline cracks can show up even on a slab that's built well, which is why we cut control joints, the planned lines that give a crack a place to form. Color and texture can vary from section to section and from any sample or photo, and stamped or colored concrete can look different as it ages.

We aren't responsible for damage caused by things outside our control, including ground movement, tree roots, flooding or poor drainage we didn't build, earthquakes, vehicles heavier than the slab was built for, harsh chemicals, or anyone else's work on the concrete after we leave. Apart from what your written contract says, we don't make any other promises about our work or this website, whether stated or implied, as far as California law allows.

Limits on our responsibility

We're licensed and insured. As far as the law allows, our responsibility for any claim about a job is limited to the amount you paid us for that job. We aren't responsible for indirect losses, such as lost use of your property, lost income or other costs that come from a delay.

This website is offered as is. We try to keep it accurate, but we don't promise it's always complete, current or free of errors, and we aren't responsible for websites we link to. Nothing in these terms limits any right you have under California law that can't be waived.

Settling a disagreement

If you're unhappy with our work or a bill, please call us first. Most problems get sorted out with a phone call and a visit to the site, and we'd rather fix something than argue about it.

If we can't work it out together within 30 days, either side can take the matter to small claims court or to the courts in Los Angeles County, California. Each side pays its own legal costs unless a court or your written contract says otherwise.

Which state's law applies

These terms and any work we do are governed by the laws of the State of California. If any part of these terms is found to be unenforceable, the rest still applies.

Changes to these terms

We may update these terms from time to time and post the new version on this page. The terms that apply to your job are the ones in place when you signed your estimate or contract. If you keep using the site after we post changes, you accept the updated terms.

How to reach us

If you have a question about these terms, call First Choice South Whittier Concrete at (562) 358-3037 or send us a message through our Contact page. We reply within 1 business day.