Privacy Policy

Effective January 1, 2026

First Choice South Whittier Concrete, concretesouthwhittier.com, sales@concretesouthwhittier.com

Who this policy covers

This policy explains how First Choice South Whittier Concrete handles the information you share with us through this website. We're a concrete contractor in South Whittier, CA, and this site exists so homeowners and property owners can learn about our work and ask us for an estimate.

It applies to every page on this site, from our home page to our service and city pages. It doesn't cover other websites we link to, because we don't control how those sites handle your information.

What information we collect

We only collect what you choose to give us, plus some basic information your browser sends when you visit.

When you fill out our estimate or contact form, we collect the details you type in. That's usually your name, phone number, email address, the property address and a description of the job, such as a cracked driveway or a new patio. If you send photos of the area, we keep those too.

When you call us at (562) 358-3037 or email us, we keep a record of your contact details and what you asked about so we can follow up.

When you browse the site, your browser and device may share standard technical information. This can include your IP address, browser type, device type, the pages you viewed, how long you stayed and the site that sent you here.

How we use your information

We use what you send us to answer your question, schedule an estimate and do the work if you hire us. Some examples of how we use it:

To reply to your call, email or form, and to set up a time to look at your project.

To prepare and send your estimate, and to keep notes on your job so our crew knows what to expect when we arrive.

To send updates about scheduling, the pour and anything else tied to your project.

To see which pages people visit and fix anything on the site that isn't working well.

We don't use your information to send you unrelated marketing, and we don't sell your personal information to anyone.

Cookies and analytics

Cookies are small files a website stores in your browser so it can remember things between visits. This site may use cookies and similar tools to keep it running properly and to count visits, so we can tell which pages are useful and which ones need work.

These analytics tools look at how the site is used overall. We don't use them to identify you by name.

You can block or delete cookies in your browser settings. The site should still work if you do, though some features may not behave quite the same.

Who we share it with

We share your information only when it's needed to run the business or to do your job. Here's when that happens:

With the service providers that help us operate, such as the company that processes our online form, our website host and our email and phone providers. They handle your information on our behalf and only for that purpose.

With a city or county office when your project needs a permit or inspection and your property details have to be included.

When the law requires it, such as a valid court order, or when it's needed to protect our rights or someone's safety.

We don't sell, rent or trade your personal information.

How long we keep it

We keep your information only as long as we need it. If you ask for an estimate and don't hire us, we hold onto your details for a reasonable time in case you come back with questions, then delete them.

If we do your job, we keep project records longer, because they help us answer questions about the work later and meet our business and tax record requirements.

Your choices and rights

You can ask us what information we have about you, ask us to correct it or ask us to delete it. We'll do that unless we're required to keep a record, and we'll tell you if that's the case.

If you live in California, state law may give you added rights over your personal information, including the right to know what we collect, to have it deleted and to not be treated differently for using those rights. We don't sell personal information, so there's nothing you need to opt out of on that front.

To make a request, reach us through our contact page or call (562) 358-3037. We may ask you to confirm a few details first, so we know we're giving information only to the right person.

Keeping your information safe

We take reasonable steps to protect what you share with us, such as limiting who on our team can see it and using providers that secure their systems. No website or email system is completely secure, so please don't send sensitive details like bank or card numbers through our form.

Children's privacy

This site is meant for adults planning work on their property. We don't knowingly collect information from children under 13, and if we learn we have, we'll delete it.

Changes to this policy

We may update this policy when our tools or the law change. When we do, we'll post the new version on this page, and it applies from the day it's posted.

How to raise a privacy concern

If you have a question or a concern about how we handle your information, tell us and we'll work it out with you. You can send a message through our contact page or call (562) 358-3037, Monday through Friday from 6 AM to 9 PM and weekends from 7 AM to 9 PM.

To learn more about who we are and how we work, visit our About page.